The e-government online presence comprises a web page and /or an official website; links to ministries/departments of education, health, social welfare, labor and finance may/may not exist; links to regional/local government may/may not exist; some archived information such as the head of states' message or a document such as the constitution may be available on line, most information remains static with the fewest options for citizens.
The article reviews the role of virtual communities as a knowledge management mechanism to support e-government in developing countries. It explores the need for knowledge management in e-government, identifies knowledge management technologies, and highlights the challenges for developing countries in the implementation of e-government and especially knowledge management solutions.
eGovernment has already arrived in Africa, though it is essentially an imported concept based on imported designs. There are growing numbers of e-government projects, some of which are contributing to public sector reform and delivering gains of efficiency and/or effectiveness across a broad agenda. However, this positive picture must be set alongside significant challenges.
